CARE MANAGEMENT SOFTWARE

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The importance of social media content marketing Academics and professionals all around the world have been fascinated by the effect social media content marketing has on a business’s brand. In a paper delivered to the International Conference on Marketing and Retailing last year, a group of academics from Malaysia explored how social media content marketing … Read more

Digital Marketing

Digital Marketing: new communication dynamics Digital Marketing is everywhere. Effective marketing is the key to making your product or business stand out from the crowd. Traditional marketing wisdom tells us that all marketing communications need to do these things: Differentiate your products from your competitors’ Remind people of their need for the product Reassure them … Read more

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With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowCRM, a highly sophisticated gamified social CRM self built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Your success is an important … Read more

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Our FlowLogic, a highly sophisticated Cloud CRM and Case management system built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Service providers must establish an infrastructure to support the new Government requirements, or they may be subject to failure. Your success is an important factor in the success of … Read more

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How Australian Community Care Providers Can Best Use CRM Strategy and Processes Customer Relationship Management is not only about technology. Applying CRM principles to the public sector is about enabling vision, strategy, and process change – it is using client centric principles to redefine and transform the delivery of government services to constituents. CRM can … Read more

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Why Public Sector CRM? The Government vision for reform is guided by three principles. Government should be Citizen-centered, not bureaucracy-centered; Results-oriented; (and) Market-based. These reforms will progressively offer competitive, high quality services that meet the needs of the Australian population. The current standards for quality are under review. Google Slide Show Unleash the power: CRM … Read more

Mobile Cloud Computing

Meaning of Mobile Cloud Computing Mobile cloud computing was defined in a 5 March 2010 entry in the Open Gardens blog as “the availability of cloud computing services in a mobile ecosystem. Mobile Cloud Computing is the state-of-the-art mobile distributed computing paradigm comprises three heterogeneous domains of mobile computing, cloud computing, and wireless networks aiming … Read more

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Digital Marketing Explained: Introducing the scope Digital Marketing is the promoting of brands using the Internet, mobile and other interactive channels. Digital Marketing is the practice of promoting products and services using database-driven online distribution channels to reach consumers in a timely, relevant, personal and cost-effective manner. Customer-centric digital marketing involves: Applying… Digital technologies which form … Read more