CRM as a marketing attitude Thanks to information technology and network development, e-business has become a new economic mode and has evolved to play an important role in people’s daily lives. This is especially evident with the rise of online shopping – more and more consumers are searching for information and ordering goods online. The … Read more
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Mobile social media: The new hybrid element of digital marketing communications It is difficult to imagine our lives without mobile phones. According to a the ABS.gov.au Household Use of Information Technology Australia in 2014-15, “Australians on an average own 3 digital devices and ownership of many digital, mobile and connected devices has reached critical mass. … Read more
Gamification marketing campaigns: What is gamification? Experts seem to agree that gamification relates to the use of game design in non-game environments. In the past few years, gamification concepts have been successfully applied to a variety of fields such as consumer products, education, idea competitions, citizen science and marketing. Goals of these applications include increasing … Read more
Uncovering the Online Marketing Mix Communication for Healthcare Services Any business marketplace is a crowded environment of organisations that provide almost the same service. New organisations, which may or may not survive, enter the market on a daily basis. So, how does anyone survive in this environment? First, the organisation must have an effective online … Read more
NDIS Service Providers: Directory Launch A FREE solution for participants, family, guardians or nominees. Easily find support and contact providers from the palm of your hand. Helping NDIS Service Providers to connect with participants, family, guardians or nominees. Simply find your support and connect with NDIS Service Providers from the finger tips of your hand. … Read more
CRM as a marketing attitude Effective CRM systems, or customer relationship management, relates to the aspects of exchange that a business has with its customers. But CRM isn’t just a piece of software – it covers all aspects of an organisation which has a relationship with the customer. CRM examines how a business works with … Read more
Cloud self-service portal takes service to a new level Feedback from customers has shown there is a desire for chat functionality with e-commerce platforms. As a result we have introduced a new multi-channel customer feedback management offering. And we think this breadth and depth will really impress. We’re also kicking off some new work on … Read more
Digital Marketing: new communication dynamics Digital Marketing is everywhere. Effective marketing is the key to making your product or business stand out from the crowd. Traditional marketing wisdom tells us that all marketing communications need to do these things: Differentiate your products from your competitors’ Remind people of their need for the product Reassure them … Read more
Here is a promotional video for your viewing. FlowLogic a CRM and case management solution, incorporates all necessary features like bulk claims, compliance checks and manage clusters and are built on a scalable architecture that can start small but adjust to growing volumes of user and data. FlowLogic’s technology integration and project management expertise to … Read more
E-Business Explained, Challenges and Opportunities. What is e-business? Many organisations are creating opportunities by conducting business in the cloud. But for some traditional businesses, the idea of e-business can be daunting. So, are you ready for the change? Are you ready to embrace e-business opportunities? Including a Google Slide Show at the end of this … Read more