CARE MANAGEMENT SOFTWARE

CRM and Data Warehousing for NDIS and Aged Care

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers … Read more

NDIS software data driven dashboards better decision-making

Providing timely and effective services in the NDIS and My Aged Care requires the management of individual participants or clients as well as the flow and demands of the entire organisation. Dashboards visualise a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions through information … Read more

cloud based automated workflows conceptional screen

Unfortunately, many processes throughout the NDIS journey today are still slow and inefficient. This is often due to an NDIS Service providers reliance on systems not talking to each other, paper forms and lack of personalised workflow automation software technologies to provide organisations with a powerful, intuitive, and affordable cloud-based solution. Keywords: tasks, workflows, dashboards, … Read more

Bulk Payment Request Software for the NDIA Screen 05

The NDIS participant portal is called myplace. It is a secure website portal on the Australian Government’s myGov website where you or a person you trust (a nominee or child representative) or an NDIS Service Provider can access your NDIS information. To make it easier to find and use information further enhancements have been made … Read more

ndis-my aged care-roster-shift-software

NDIS and My Aged Care ready to use Roster Solution NDIS and My Aged Care Service providers are confronted with many challenges. On the one hand, demographic changes demand additional services. On the other hand, organisations have to profitably manage the supply of services. That requires the efficient use of resources. These resources include the … Read more

NDIS MyAgedCare value of digital self-service cover

NDIS MyAgedCare value of digital self-service: Towards assessing the value of digital self-service options from a provider perspective Given the ongoing digitisation of service, understanding the value co-creation process in the self-service context is getting more and more relevant for NDIS and My Aged Care providers alike. Prior research on service co-production has primarily focused … Read more

Patient Portal to access Electronic Health Record (PEHR)

Over the last years we stepwise implemented our vision of a personal cross-enterprise electronic health record (PEHR) in the Rhine-Neckar-Region in Germany. The patient portal is one part of the PEHR architecture with IHE connectivity. The patient is enabled to access and manage his medical record by use of the patient portal. Moreover, he can … Read more

Healthcare-CRM 2.0-E-Health

CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field at the intersection of healthcare, Information Communication Technology, and business process, referring to health services and information delivered or enhanced through the Internet and related technologies. Keywords: Healthcare: CRM 2.0 within E-Health, CRM 2.0; HIS; Social … Read more

m-health-monitor-ndis-progress-female-doctor

The increasing use of the smartphone, tablet and growing computational power show immense promise for improved mobile health technologies. One of the advantageous medical uses of the integrated camera within this intelligent system is that patients can scan, analyse and make regular examinations in any place. With using M-Health monitor NDIS progress and goal outcomes. … Read more