Almost three years ago – a major restructuring with some unforeseen obstacles – we survived. We had to make tough decisions but we stood by each other, supported by our families and made the necessary sacrifices. Huge thanks to all of you and my respect and a special thank you for Josh and Dorian without … Read more
News
Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers … Read more
A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use … Read more
Providing timely and effective services in the NDIS and My Aged Care requires the management of individual participants or clients as well as the flow and demands of the entire organisation. Dashboards visualise a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions through information … Read more
Flowlogic is a client management system that helps providers adapt to the National Disability Insurance Scheme (NDIS). It makes managing claims, invoices and reporting easier, and allows users to track participants’ outcomes and goals by providing a central place to store data. Please see our Google Slide Show presentation at the end of the article. … Read more
Unfortunately, many processes throughout the NDIS journey today are still slow and inefficient. This is often due to an NDIS Service providers reliance on systems not talking to each other, paper forms and lack of personalised workflow automation software technologies to provide organisations with a powerful, intuitive, and affordable cloud-based solution. Keywords: tasks, workflows, dashboards, … Read more
The NDIS participant portal is called myplace. It is a secure website portal on the Australian Government’s myGov website where you or a person you trust (a nominee or child representative) or an NDIS Service Provider can access your NDIS information. To make it easier to find and use information further enhancements have been made … Read more
Introducing an Advanced Cloud NDIS Case Management Software Solution Please see our Google Slide Show presentation at the end of the article or download our brochure here. What is effective case management? Case management is a process, encompassing a culmination of consecutive collaborative phases that assist clients to access available and relevant resources necessary for … Read more
NDIS MyAgedCare value of digital self-service: Towards assessing the value of digital self-service options from a provider perspective Given the ongoing digitisation of service, understanding the value co-creation process in the self-service context is getting more and more relevant for NDIS and My Aged Care providers alike. Prior research on service co-production has primarily focused … Read more