Why Public Sector CRM? The Government vision for reform is guided by three principles. Government should be Citizen-centered, not bureaucracy-centered; Results-oriented; (and) Market-based. These reforms will progressively offer competitive, high quality services that meet the needs of the Australian population. The current standards for quality are under review. Google Slide Show Unleash the power: CRM … Read more
Cloud
A private cloud solution for real estate course bookings engine launched Congratulations to Peter and Sue Ford at Complete Property Training on their new cloud based website! Directors Peter and Sue Ford founded Complete Property Training in 2009 with the vision of delivering quality training and lifting the skills base of the Property Industry. “We … Read more
Datanova brings digital dreams to life by creating a cloud based social media site for people with disabilities. At the recent National Disability Insurance Scheme (NDIS) Conference in Brisbane, Datanova’s Founding Director Christian Krauter undertook sponsorship for one of the Digital Dreams presenters, Alanna Julian, in her quest to create a cloud based social media site … Read more
Winning in the New World. What will be required to win participants business In the future, in order to keep business advantage and more importantly retain participants in the new retail environment, service providers will need a mechanism to bind the member to a service plan – delivering value in the relationship that is differentiating … Read more
The Internet of Anything is the next big thing As you are well aware, the Internet of Things (IoT) is the next big thing. But when people say “the next big thing” they don’t think big enough. The bigger thing is that the IoT is morphing into the Internet of Anything (IoA) which is much … Read more
Big Data explained! Big Data is everywhere. Everyone knows it, everyone is talking about it. But what exactly is Big Data? “How big, really, is Big Data? This is actually a very intriguing question whose answer seems to lack consensus at the moment but whose ambiguity has not stopped the use of the term. A … Read more
Off The Shelf E-Government Solutions for the Public Sector Reduced budgets and increased competition for funding means qualifying and protecting your streams is an imperative. Delivering services under the a new care model means that you need to adapt and evolve the way you deliver services at present.We live in a consumer society. Giving the … Read more
Digital Ecosystems … A versatile metaphor! IT industry, Business, Software Engineering, Networks and Information Systems For us: Distributed Collaborative Systems. “… will be able to use and design complex self-managed Web-based public and industrial systems, digital ecosystems, platforms, services and applications …” Social, technological and business systems emerge to large scale, decentralised, open, heterogeneous, adaptive, … Read more
The power of Social Selling: CRM, Social CRM & CXM Software explained. What is CRM? CRM is an abbreviation standing for Customer Relationship Management. CRM integrates sales and marketing, administrative, accounting, logistics and other key business operations to ensure the company’s relationships with its customers remain healthy throughout the business process. Much of its value … Read more
This article is a gentle introduction to to exploring and understanding the Semantic Web. At the end of the article we have a Google slide, presenting you the ‘What is the Semantic Web’ in a more graphical way to guide you through the information. To understand the Semantic Web we need to look back at … Read more