CARE MANAGEMENT SOFTWARE
Intensive consumer participation on social media has raised new challenges in terms of reputation management and CRM. We tackle the issue of online reputation management in the era of social media. It explores the practices of Social Media managers using a qualitative research methodology based mainly on online observation. It is not merely a case … Read more
How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication with patients/participants/clients which involves using Information and Communication Technology to organise, automate, and coordinate business processes. CRM with the Web technology provides Community Service and Healthcare Providers the ability to broaden service beyond its usual … Read more
The increasing use of the smartphone, tablet and growing computational power show immense promise for improved mobile health technologies. One of the advantageous medical uses of the integrated camera within this intelligent system is that patients can scan, analyse and make regular examinations in any place. With using M-Health monitor NDIS progress and goal outcomes. … Read more
Digital innovation strategy: Framework for diagnosing and improving digital product and service innovation The perils and promises of the digital world. Digital technology has become increasingly important as companies seek to achieve their business goals. However, recent research has highlighted difficulties in evaluating the value generated by digital technology investments. In the 1990s, the first … Read more
Mobile CRM: Business benefits mobile marketing The use of mobile phones in Australia represents an outstanding business opportunity. Almost 80% of Australians surveyed have one, an increase of nearly 10% on last year. There are roughly 15 million smartphones in use in Australia and that doesn’t include the millions of used devices stashed in drawers, … Read more
Uncovering the Online Marketing Mix Communication for Healthcare Services Any business marketplace is a crowded environment of organisations that provide almost the same service. New organisations, which may or may not survive, enter the market on a daily basis. So, how does anyone survive in this environment? First, the organisation must have an effective online … Read more
NDIS Service Providers: Directory Launch A FREE solution for participants, family, guardians or nominees. Easily find support and contact providers from the palm of your hand. Helping NDIS Service Providers to connect with participants, family, guardians or nominees. Simply find your support and connect with NDIS Service Providers from the finger tips of your hand. … Read more
Mobile workforce solution Looking for a mobile workforce solution? Learn about FlowLogic: a sophisticated cloud solution that will help the mobile worker improve outcomes, operate efficiently and meet the expectations of today’s clients. FlowLogic is 100 per cent mobile ready. This allows you to work from anywhere – on a desktop, laptop, tablet or mobile device. FlowLogic … Read more
Cloud Based Content Strategy: Building a foundation A good cloud based content strategy includes good communication because communication is everything. In business, the way your company communicates is the key to your success, or failure. You are being judged, by the interactions those outside your business have with your staff on the phone or via emails, … Read more
Gamification Social CRM defined focus for Australian Community Service Providers or anyone interested in Gamification. Gamification is a business strategy which applies game design techniques and uses techniques in a non-gaming context to engage employees and clients. Gamification the latest trend by several experts allows you to analyse, change behaviours and develop skills to drive … Read more