CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field at the intersection of healthcare, Information Communication Technology, and business process, referring to health services and information delivered or enhanced through the Internet and related technologies. Keywords: Healthcare: CRM 2.0 within E-Health, CRM 2.0; HIS; Social … Read more
Christian Krauter
What is Social Commerce? Define Social Commerce. Social commerce is the next step in the evolution of eCommerce. Social commerce can be briefly described as commerce activities mediated by social media. In social commerce, people do commerce or intentionally explore commerce opportunities by participating and/or engaging in a collaborative online environment. As a relatively new … Read more
Small number of RAC homes that used paper records failed accreditation standard on information systems. Six risk indicators for an RAC home to fail the information systems outcome were identified. Reports from the Aged Care Standards and Accreditation Agency produced between April 2011 and December 2013. Items identified included types of information systems, compliance with … Read more
How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication with patients/participants/clients which involves using Information and Communication Technology to organise, automate, and coordinate business processes. CRM with the Web technology provides Community Service and Healthcare Providers the ability to broaden service beyond its usual … Read more
Implementing a Marketing 2.0 Model combines traditional marketing techniques with Web 2.0 and other social media elements. By using your website, blog, social network(s), and email marketing to create a conversation between your company, customers, and prospects, Marking 2.0 allows you to extend your marketing reach beyond that of traditional marketing methods. Combining the traditional … Read more
For the first time E- learning emerged in the late 80s and in the 90s. Since then we have seen the processing power of handheld devices grow exponentially while becoming more affordable and even ubiquitous due to the demand for games, business communications, and in general the connected lifestyle of the wireless society. In a … Read more
Dear Danni Dear Vanessa, Congratulations for being a part of our team and welcome aboard! In behalf of Datanova’s staff, we would like to welcome you! We are sending you are warmest welcome. All of us here in the office are truly amazed with your talents, abilities and knowledge. You were selected to join the … Read more
The increasing use of the smartphone, tablet and growing computational power show immense promise for improved mobile health technologies. One of the advantageous medical uses of the integrated camera within this intelligent system is that patients can scan, analyse and make regular examinations in any place. With using M-Health monitor NDIS progress and goal outcomes. … Read more
Social media is a must for an organisation to remain competitive in the market. Social Media is a tool to manage relationships with customers and keep them closer. The use of social media marketing represents a strong factor in developing a CRM strategy. CRM considers the client the centre of a business and orientates the … Read more
2016 Sensis e-Business Report The Sensis Social Media Report is a survey of Australian consumers and businesses on how social media channels are being used.Tracking the confidence and behaviour of Australia’s small and medium enterprises (SMEs), the Sensis e-Business Report contains some interesting information about how this nation’s business owners and managers think. We take … Read more